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Cookie policy

In compliance with legal requirements on data protection, you are informed that this website uses first- and third-party cookies.

What is a cookie?

A cookie is a file that is stored on your device when you enter a website. Its purpose is to store and retrieve information about browsing on the device.

Types of Cookie

Depending on the controller of the cookies:

  • First-party cookies:

    these are sent to the user's computer terminal from a computer or domain managed by the publisher of the website and from which the service requested by the user is provided.
  • Third-party cookies:

    these are sent to the user's computer terminal from a computer or domain that is not managed by the site publisher, but by another organisation that processes the data obtained through the cookies.

    Types of third-party cookie:

    • Load-balancing cookies: used to obtain data that can help control, split and manage server congestion. These cookies are considered necessary for communication across the Net. They only identify the server and therefore contain no personal data.
    • Cookies for customising the user interface: among other purposes, these are used to record the user's preferred language or content format. They do not require any particular identifier and therefore do not constitute personal information.
  • Depending on how long the cookie remains active on the device (the lifetime):

    • Session cookies: these are temporary cookies that are stored in your device's memory only until you close the browser. They are never stored on your hard disk. The information obtained using these cookies is used to analyse patterns of web traffic. In the long run, this allows us to provide a better experience by improving content and making the site easier to use.
    • Persistent cookies: these are stored on the hard disk and read by our website whenever you revisit the site. A persistent cookie can be accessed and processed for a given period, defined by the cookie developer. After this expiry time, it will cease to function.
  • Depending on the purpose of the cookies, they may be classified as follows: :

    • Technical cookies: Allow the user to browse the web-site, platform or application and use the different options or services on it.
    • Customisation cookies: Allow the user to access the service with certain predefined general features, based on a series of criteria stored on the user's terminal, such as language, browser type, regional configuration, etc.
    • Analytical cookies: Enable the controller to monitor and analyse the behaviour of users of the websites to which they are linked. The information collected using this type of cookie is used to measure traffic on the site, application or platform and to profile the users' browsing habits on these sites, applications and platforms, with a view to introducing improvements based on an analysis of usage data.
  • Advertising cookies

    Allow effective management of any advertising spaces the publisher includes on a website, application or platform from which the requested service is provided, based on criteria such as the contents published or the frequency with which the advertisements are displayed.
  • Behavioural advertising cookies

    These cookies store information on users' behaviour collected through continuous monitoring of their browsing habits to allow a specific profile to be created, based on which appropriate advertisements can be displayed.

What type of cookies are used on this website?

This website uses first- and third-party cookies as described below.

The website uses Google add-ons. This requires the sending of cookies. For further information, please see: How Google uses cookies

Any information retrieved by Google's add-ons via our website, including the user's IP address, may be sent to Google and stored on its servers. This information is managed entirely by Google. These cookies do not identify the user personally unless they have a session open in Google, in which case they will be linked to that Google account.

For further information see: Types of Cookies used by Google and the Google's Privacy Policy: Privacy Policy

The following table explains which cookies are used on this website and why.

First-party cookies

ASP.NET_SessionId At the end of the session Keeps the user session ID for security reasons Security against possible cyber attacks
CMSCsrfCookie At the end of the session Validates all form data submitted via POST requests Security against possible cyber attacks
CMSPreferredCulture 1 year Stores visitor's preferred content culture  
CurrentContact 50 years Stores the GUID of the contact related to the current site visitor Unable to track activities on the website
VisitorStatus 20 years Indicates if the visitor is new or returning Unable to obtain the information that this cookie collects
grpd 9 months Knowing whether the user has accepted the use of cookies on the website The box to enable cookies on the website reappears.
__unam 9 months    

Third-party cookies

PREF, CONSENT, GPS 10 years Used to show videos via the website. Stores configuration preferences, such as preferred language, number of search results displayed per page or enabling of Google's SafeSearch filter. Youtube All stored data is lost
VISITOR_INFO1_LIVE Approximately 240 days Used to show videos via the website. Follow up on the videos that are embedded in the website which are visited. Youtube No tracking of videos visited on the website
YSC Session cookie that expires when the session ends with the browser Used to show videos via the website. Measures the reproductions of videos by the user and records the "Like" or "Share video" events. Youtube No information is obtained on the videos played
_ga 2 years This cookie is used to distinguish users and sessions. Google Analytics Website data not analysed
_gid 24 hours This cookie is used to distinguish users and sessions. Google Analytics. Website data not analysed

Who uses the cookies?

Any information obtained from the cookies will be added to the data processing systems of Ente Vasco de la Energía for the purposes and periods set out in this Policy.

The information will also be added to the files of providers of the third-party cookies identified in this document and processed for the purposes established in their respective privacy policies.

If you have previously accepted third-party cookies but later wish to remove them, you should do using your browser options or the system offered by the third party itself.

The legal basis for this processing is the consent of the user, as given through the cookie settings options; however, the user may reject the use of cookies using the mechanisms indicated below.

How do I change my cookie settings?

You can check your cookie settings using the Settings panel. You can also enable, block or remove the cookies installed on your device by using your browser options. Please read the Help section of your browser carefully to learn more about how to turn on “privacy mode” or unlock certain cookies.

Updates and changes to the Cookie Policy

Changes in the cookies shown on this website may not be related to site management and maintenance. Regular reviews are therefore carried out to adapt the cookie policy.

The owner of the website accepts no responsibility for any legal or technical issues caused by the user's failure to comply with the recommendations included and shall not be held liable for the content and veracity of third-party privacy policies.

This Cookie Policy may be changed pursuant to legal or regulatory requirements to adapt it to the instructions of the Agencia Española de Protección de Datos (Spanish Data Protection Agency). Users are therefore advised to check the policy regularly.

Hello, shall we talk?

This is the attention service of the Basque Energy Agency.